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Can a Language Robot Help Prevent Digital Outsourcing? With the help of NTB Arkitekst, Kakadu has acquired a language robot that ensures clear and inclusive language in guides for digital services.
This article was first published on NTB's own website and can read here.
Startup of The Year winner Kakadu offers free step-by-step recipes for digital services such as bank IDs, online stores and travel planners. With recipes and tutorials in understandable language, Kakadu enables anyone to perform tasks on PC and mobile.
Our goal is to make digital solutions accessible to everyone, and then the language must be easy to understand. NTB Arkitekst makes the language of our solutions clear, clear and inclusive,” says Ingvild Erøy Prestårhus, commercial manager and co-founder of Kakadu.
Clear and inclusive language with enhanced language robot
The computer linguists and language consultants in NTB Arkitekst Amongst other things, they adjusted the prompt so that it contained more principles for clear and inclusive language, and they gave the robot a clearer role with more precise instructions. O resultado é que o robot nu criar textos en un idioma intelligible y accessibles.
NTB Arkitekst's expertise and experience in working with our language robot has been invaluable,” says Prestårhus.
Language technology that combats digital outsourcing
Kakadu's goal is to make digital services accessible to everyone, including the elderly and people who, for various reasons, may have challenges participating in the digitized society. By offering clear recipes in clear language, more people will be able to participate in digital arenas, such as shopping for pharmacy products online or logging in to read a newspaper digitally.
It is Kakadu's customers who themselves create the recipes for their products and services. In this process, they can rely on Kakadu's language robot, which suggests improvements along the way in their writing and justifies their answers.
The collaboration with NTB Arkitekst allows us to combine language, technology and user insights to create a service that benefits society,” says Priestårhus i Kakadu. “It makes a big difference for the least digital among us.
NTB Arkitekst has helped Kakadu to
- develop Kakadu's clear, clear and motivating tone
- Adjust the settings and prompts of Kakadu's language robot
- improve the language robot's suggestions and explanations
- design a list of difficult and technical words for the language robot to replace or explain
Läs mer om NTB's language services.
