On Tuesday, June 11, we gathered in Kakadu people in the financial sector for a digital webinar. Together with representatives from BankID and SpareBank 1, we explored how Kakadu has assisted them in their work with digital inclusion.
In our recent webinar, we debunked three popular myths around digital inclusion: “It only applies to the elders”, “The problem is not SO big for us”, and “We have great designers who take care of this ourselves”. We highlighted how these misconceptions can hinder real progress in making digital services accessible to all. Bjørn Granlund, Head of Marketing at BankID Bankaxcept, shared how BankID has helped 370,000 people with user guides, revealing the key to increased practical execution power among a customer group that often needs a little extra follow-up.
Furthermore, Andreas Sandvold, Product Manager Payment at Sparebank1 SR-Bank, presented how they handled the transition from disposable code app to BankID app in an inclusive way. With over 50,000 customers getting the help they needed, this proved to be a success story in digital inclusion. Tina Rødland gave an introduction to the collaboration and how progress and success are measured.
Watch the webinar here
Are you considering helping with the digital skills promise?
Do you want to know more about our cooperation with BankID or SpareBank 1 or want to know more about Kakadu? Get in touch and we can look at how your company can easily work with digital inclusion. Get in touch with us here
